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Useful Instructions


How to Enable Cookies

About Cookies

What are cookies?
A "cookie" is a small piece of information that is stored in your browser by Web sites that you visit. There are settings in your browser that allow you to control how Web sites interact with your cookies.
What are cookies used for?
Web sites commonly use cookies to remember who you are each time you visit; these are "persistent" cookies. Other cookies are used to distinguish you from other users during a single visit. These are "session-based" cookies. When you leave a site or close your browser, session-based cookies disappear.
Why are cookies important?
Many web sites cannot work properly if your cookies are disabled. Disabled cookies don't allow web sites to remember you and many personalized actions such as logging in or making purchases will not work.
Are cookies safe?
Yes. Cookies only store the information that a Web site already has. In addition, cookies are specific to each Web site. Therefore, other Web sites that you visit cannot access the data stored in cookies that are not specific to them. Cookies do not contain, nor can they access, any files that you have stored on your computer.

To enable cookies, follow the instructions below for the browser version you are using.


Microsoft Internet Explorer 6.0+ Microsoft Internet Explorer 5.x Microsoft Internet Explorer 4.x Mozilla Firefox (1.0 final release and earlier) Netscape 7.1/Mozilla 5.0 Netscape Communicator 4.x

Can You Receive Our Email?

To ensure that you receive our email, follow the instructions below for the email service you are using.

 

 

AOL
You will need to add our "From address", support@surveywealthprogram.com, to your AOL address book:

  1. Click the Mail menu and select Address Book .
  2. Wait for the "Address Book" window to pop up, then click the Add button.
  3. Wait for the "Address Card for New Contact" window to load.
  4. Once loaded, cut and paste support@surveywealthprogram.com into the "Other E-Mail" field.
  5. Make our "From address" the "Primary E-Mail" address by checking the associated check box.
  6. Click the Save button.

 

Yahoo

You will need to set up a filter to redirect our e-mail into your inbox:

  1. Open your mailbox and click on Mail Options (upper right hand corner).
  2. Select Filters (bottom left corner).
  3. Click the Add link on the Filters page.
  4. Update the "From header:" rule with the following 2 pieces of information: "contains" and support@surveywealthprogram.com. This essentially allows the mail server to identify our e-mail based on the e-mail "From address".
  5. Click the Choose Folder pull down menu and select inbox.
  6. Select the Add Filter button.

 

Hotmail

You will need to add our "From address", support@surveywealthprogram.com, to your Hotmail Safe List:

  1. Open your mailbox and click “Options” (upper right hand corner).
  2. Click the “Junk E-Mail Protection” link (top of page).
  3. Select the “Safe List” link(2nd from bottom).
  4. Copy and paste support@surveywealthprogram.com into the dialog box titled “Type an address or domain”.
  5. Click the “Add” button next to the dialog box.

 

Gmail

You will need to add our "From address", support@surveywealthprogram.com, to your Gmail Contacts List:

  1. Click Contacts along the left side of any Gmail page.
  2. Click Add Contact .
  3. Copy and paste our "From address", support@surveywealthprogram.com into the primary email address dialog box.
  4. Click Save .

 

Mozilla Thunderbird

You will need to add our "From address", support@surveywealthprogram.com, to your Thunderbird Address Book and configure your Junk Mail Controls to white list your address book.

Add our From address into your Personal Address Book:

  1. Click the Address Book button.
  2. Make sure the Personal Address Book is highlighted.
  3. Click the New Card button. This will launch a New Card window that has 3 tabs: Contact, Address & Other.
  4. Under the Contact tab, copy and paste our "From address", support@surveywealthprogram.com into the Email dialog box.
  5. Click OK .

White list your Personal Address Book:

  1. From the main drop down menu, select "Tools -< Junk Mail Controls..."
  2. This will launch the Junk Mail Controls window that has two tabs: Settings and Adaptive Filter
  3. Under the Settings tab, update the "White Lists" module by selecting Personal Address Book from the pull down menu and then check mark the box next to "Do not mark messages as junk mail".
  4. Click OK .

 

Netscape Mail

Netscape Mail Web-Based Email has no filters and spam protection. Therefore, you can receive our e-mails without doing anything further, because it will not be mistakenly filtered.

 

Outlook 2003

You will need to add our "From address", support@surveywealthprogram.com, to your Safe Senders list:

  1. On the Tools menu, click Options .
  2. On the Preferences tab, click Junk E-mail .
  3. On the Safe Senders tab, click Add .
  4. In the Add Address, copy and paste in our "From address",support@surveywealthprogram.com
    5. Click OK .

 

Others

If you use a Web mail system or email application not listed above, the instructions for whitelisting our address will depend on the specific email program you are using. If you access the help files, instruction manual or customer support, there should be instructions on how to do this.

In most cases, jut by adding our "From address", support@surveywealthprogram.com, to your address book, safe list, white list or contact list will be sufficient.

Our e-mails should arrive in your inbox now without any problems. If our e-mails are not getting to your inbox, then we suggest checking your spam folder, bulk folder or junk folder. If you find our e-mails, then you will need to find a way to inform your mail application that it is not spam. Most likely the course of action is to select one of our e-mails and click on the Not Spam or Not Junk button, if available. For more information, please contact your ISP or ESP for additional support help.

 

If you still require assistance, please Contact Us.